News

Dear Valued Partner,

Your satisfaction and feedback are incredibly important to us.

Please take a few minutes to give us your feedback  to help us improve your seller experience on Jumia.

Thank you for your participation!

Dear Valued Partner,

Your satisfaction and feedback are incredibly important to us.

Please take a few minutes to give us your feedback  to help us improve your seller experience on Jumia.

Thank you for your participation!

PAYMENT DELAY NOTICE

Please be advised that the payment of your weekly account statement closing on Sunday 23rd of June 2024 will be impacted by the internal quarterly audit to be conducted within our systems.

Your payment will thus be processed on the 2nd July, 2024. This means you will receive two (2) payments next week.

All subsequent payments will be made as usual.

We sincerely apologize for any inconvenience this might cause you

DELAYED PAYMENT NOTICE

We would like to notify you that payment of your weekly account statement closing on Sunday 28th of April 2024 will be delayed due to the May Day holiday on the 1st of May 2024.

Your payment will be processed on the Thursday 2nd May, 2024. 

We sincerely apologize for any inconvenience this might cause you.

Please Raise a Claim if you wish to contact us.

VENDOR CENTER SURVEY!!!

Take a moment to tell us about your experience on Vendor Center.

Get a free visibility package when you fill this survey

CLICK HERE

NATIONWIDE INTERNET DOWNTIME

Dear Vendor,

Due to a nationwide internet downtime, we are currently experiencing disruptions in our Jumia services throughout the country. We sincerely apologize for any inconvenience caused.

Thank you.

INCREASE YOUR PRODUCT VISIBILITY!!

Buy A Sponsored Products Package Today!

Get bonuses and flash sales placements.

JOIN BLACK FRIDAY 2023 PROMOTIONS!!

Black Friday Promotions are live! Take part in the campaign by submitting your deals on Vendor Center today.

Don't miss out on the Visibility and Sales

Watch this tutorial to see how to join promotions

DELAYED PAYMENT NOTICE

We would like to notify you that payment of your weekly account statement closing on Sunday 24th of September 2023 will be delayed due to the internal quarterly audit to be conducted within our systems. Hence payment for that week will be made the following week.

Your payment will be processed on the 3rd October, 2023. This means you will receive 2 payments during that week (for the previous and the current week).

All your other payments will be made as usual.

We sincerely apologize for any inconvenience this might cause you.

TODAY!: VENDOR CENTER TRAINING SESSION!!

Join the Final Pre-Migration Vendor Center Training Session and be informed on how to perform all your actions on Vendor Center.

Date: Thursday, 17th August 2023 @ 12:00pm - 1:00pm

Link: https://meet.google.com/ghg-nxnc-rhk

Get ready to Join the Session via GOOGLE MEETS!

TODAY!!: VENDOR CENTER Q&A SESSION!!

Join the Vendor Center Q&A Session and ask all the questions pertaining to the platform that are bothering you.

Date: Thursday, 10th August 2023 @ 12:30pm - 1:30pm

Link: https://meet.google.com/rhk-hkjx-osa

Send your questions to us in advance HERE

Get ready to Join the Session via GOOGLE MEETS!

Stay up to date by checking your emails for important communications

REVISED SHIPPING FEES

While many categories remain unchanged, kindly review the current shipping fees to ensure your prices are up to date. 

Click to see how to calculate the final price for your product HERE

DELAYED PAYMENT

Due to our internal quarterly audit, all payments that were supposed to be received this week will be processed next week. 

You will therefore receive 2 payments next week. 

Sorry for the inconvenience.

~ Your Jumia Vendor Support Team

JUMIA ANNIVERSARY VENDOR WEBINAR

12:30PM - 1:30PM Today on FACEBOOK

CLICK THIS LINK TO JOIN!!

JOIN JUMIA ANNIVERSARY PROMOTIONS NOW!! 

Jumia Anniversary is here again and as you know, this is the right time for you to see increase in sales.

We have promotions going for this Anniversary at good discounts. 

Update your stock, upload new items, update your prices and join our campaigns at a coool minimum of 5% Discount.

With a seller score of 2.5 and above, you are eligile to join and you enjoy free visibility as well. 

The Jumia Anniversary promotions will be live from 14th to 28th June, 2023.

CLICK HERE to book a slot now.

WHATSAPP VENDOR SUPPORT CLAIM CHANNEL DOWNTIME

Kindly note that our Whatsapp Claim Channel is down and our technical team is working to fix it.

Please use the "Raise a Claim" form to raise all your issue(s).

Once the Whatsapp channel is back on, we will communicate it to you

Apologies for the inconvenience caused.

CLICK HERE to raise a claim

VENDOR CENTER TRAINING SESSION 2!!

DATE: TODAY, Friday 28th April 2023

TIME: 12PM sharp

MEETING LINK: https://meet.google.com/aie-wfkx-vua

Join Us via Google Meets to learn how to use the new Vendor Center platform

PAYMENT DELAY

Dear Partners,

As communicated via email, we apologize for the delay in the pending payments for this week.

As promised, all pending payments due for this week will be effected as soon as our Technical Team resolves the system challenge currently ongoing.

We value our partnership and are working hard to disburse your payments as soon as possible.

Thank you for your patience and understanding.

VERIFY YOUR PAYMENT INFORMATION TODAY!!
CLICK HERE to provide proof of ownership of your payment details.

NB: Payment will NOT be made to unverified accounts from the 10th of December, 2023

CLICK TO SUBMIT YOUR DEALS AND JOIN THE CAMPAIGN TODAY!!